Missed Your Flight Because of a Train or Bus Delay

Missed Your Flight Because of a Train or Bus Delay? Your Options

Public transport delays happen, and airlines don’t always cover them.

Combined tickets vs separate tickets

• Combined air and rail ticket: you may be protected and rebooked at no extra cost.
• Separate tickets: the airline usually isn’t responsible, though you can still ask for help.

What to do

1. Go to the airline desk.
2. Show the delay notice from the operator.
3. Ask for standby or the next flight.
4. Ask about fee waivers.

Check insurance

Transport delays are sometimes covered.

Prevent it next time

• Take an earlier train or bus
• Check service alerts
• Allow a buffer for delays

Need help? Call +1-800-984-7414. See this guide on how to rebook a missed flight.