Beware of Fake Flight Cancellation and Refund Websites

Beware of Fake Flight Cancellation and Refund Websites and Phone Numbers

When people search for how to cancel a flight, scammers often show up first.

Common warning signs

  • Websites that look like airlines but have odd addresses
  • Phone numbers found only through ads
  • Requests for payment to “release” your refund
  • Pressure to act immediately

How to stay safe

  1. Cancel through the airline’s official website or app.
  2. Use contact details from your confirmation email.
  3. Never share full card details to receive a refund.
  4. Check the web address carefully.

If you booked through an agency

Use the contact details on your booking confirmation.

If you think you were scammed

Contact your bank, change passwords and report it to the relevant authority.

Need help with a booking made with us? Call +1-800-984-7414. Read this how to cancel a flight booking guide for safe steps.

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